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Return Policy

  • Deko Lamps Wholesale Return Policy:  All sales are final.  Merchandise sold as closeout, discontinued or other special purchase conditions may not be returned.  All returns or deductions for merchandise (defective or otherwise) must be authorized in advance, by contacting us  to obtain a return authorization number. No deductions or return authorizations will be given for accounts that are not current.
  • No claims for defective merchandise will be considered beyond 30 days from receipt of goods.
  • Shortages must be reported within 10 days from receipt of shipment.
  • Returns are allowed for defects due to materials or workmanship. Claims must be made with the appropriate carrier for damage sustained in transit.
  • A restocking fee of 25% will be applied to all non-defective returns. Such returned merchandise must be in resalable condition (unopened, non-labeled) and the return must be approved in advance.
  • A restocking fee of 25% will be applied to shipment refusals or returns not authorized in advance.